kiss98 Privacy Policy
kiss98 takes our responsibility to protect every player's personal information seriously. This page explains in detail how we collect, store, use, and keep your data safe at all times.
Six Data Protection Principles of kiss98
Every decision we make regarding your data is guided by these principles.
Layered Data Security
All personal and financial information of players is protected using 256-bit SSL encryption technology. Every connection to the kiss98 platform is actively monitored to ensure no unauthorised access occurs.
KYC Identity Verification
The kiss98 KYC (Know Your Customer) process is designed to ensure every account is owned by a verified user aged 21 and above. Documents you submit are stored with full protection and are only used for verification purposes.
No Information Selling
kiss98 has never sold, rented, or exchanged players' personal information to third parties for marketing purposes. Your data belongs entirely to you and we do not monetise it outside the scope of this platform.
Right of Access and Correction
Every player has the right to request a copy of their personal data, correct inaccurate information, and submit data deletion requests in accordance with our established record retention policy.
Transparent Cookie Management
We use cookies only to improve the user experience and analyse website performance. You can manage your cookie preferences at any time through your browser settings without affecting the main functions of the website.
24/7 Privacy Support
If you have any questions or concerns regarding your data privacy, the kiss98 customer support team is available via live chat and email at all times in Malay and English.
Privacy Policy Contents
1. Introduction and Scope of This Policy
This Privacy Policy is issued by kiss98, an online gambling platform operating under international licensing. This policy applies to all users who register, browse, or interact with the kiss98 website at https://kiss98.one, including all related sections such as player accounts, deposits, withdrawals, and customer support services.
By registering or using the kiss98 platform, you agree that you have read, understood, and accepted the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use kiss98 services.
ℹ️ This policy covers data processing in the context of using the kiss98 platform only. Third-party websites that may be linked are not subject to this policy.
This platform is only open to individuals aged 21 and above. kiss98 has age verification procedures as part of the KYC process to comply with licensing conditions and maintain the integrity of the platform for all registered players.
2. Information We Collect
kiss98 collects various categories of information depending on how you interact with our platform. This information includes, but is not limited to:
a) Account Registration Information
- Full name as stated in your MyKad or official identification document
- Date of birth (for the purpose of 21+ age verification)
- Email address and mobile phone number
- Username and password you choose during registration
- Financial information including e-wallet details (Touch 'n Go eWallet), bank account number for FPX purposes, and crypto wallet addresses (USDT, BTC, ETH) that you use
b) KYC and Verification Information
- Uploaded copy of MyKad or passport
- Address supporting documents such as bank statements or utility bills
- Face verification photos or videos for certain security requirements
c) Transaction Information
- Deposit records (minimum RM30) and withdrawals (minimum RM50) as well as payment methods used
- Betting history, including games played, bet amounts, and game results
- Bonuses and promotional claims including 100% welcome bonus up to RM300
d) Technical Information
- IP address, device type, operating system, and web browser used
- Login data including time, date, and session location
- Cookie and session data as described in Section 6
3. Purpose of Use of Information
Every piece of information collected by kiss98 is used responsibly and only for legitimate purposes, including:
- Processing account registration and verifying player identity (KYC)
- Processing deposits and withdrawals securely through the payment methods provided
- Ensuring game integrity and preventing fraud, money laundering, and platform abuse
- Delivering service communications including transaction notifications, security updates, and relevant promotional information
- Complying with legal obligations and regulatory body requirements under kiss98's international licensing
- Improving platform performance, user experience, and product development based on aggregated data analysis
- Supporting the customer service team in resolving player enquiries and complaints
⚠️ kiss98 does not use your personal information to make automated decisions that have a material effect on you without giving you the opportunity to object or request human review.
4. Disclosure to Third Parties
kiss98 does not sell, rent, or exchange players' personal information to third parties for commercial or marketing purposes. However, in certain situations, we may need to share information with the following parties:
a) Service Providers
We work with trusted service providers who assist us with technical operations, payment processing, and platform security. All these providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with kiss98's instructions.
b) Legal Requirements
kiss98 may disclose information to relevant authorities when required by law, court order, or regulatory body directive. This includes investigations relating to illegal activity, fraud, or money laundering.
c) Business Transfers
In the event of a merger, acquisition, or transfer of business assets, player information may be transferred to a new entity. Players will be notified in advance and their rights will be protected throughout the process.
5. Data Security and Storage
kiss98 implements comprehensive technical and organisational security measures to protect your data from unauthorised access, loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption on all data connections between your device and kiss98 servers
- Password storage using irreversible cryptographic hashing algorithms
- Strict internal access controls where only authorised staff can access players' personal data
- Continuous security monitoring to detect and respond to cyber threats
- Regular security audits by independent parties to assess and strengthen system protection
Your personal information is retained for as long as your account is active and for an additional period required to meet legal obligations or resolve any outstanding disputes. Once the data is no longer needed, it will be securely deleted or anonymised.
ℹ️ While we take all reasonable measures, no security system can guarantee absolute protection. You are also responsible for maintaining the confidentiality of your account password.
6. Cookies and Tracking Technology
The kiss98 website uses cookies and similar tracking technology to improve the user experience and understand how players interact with our platform. The types of cookies we use are as follows:
a) Essential Cookies
These cookies are required for basic website functions such as login session management, security, and ensuring the platform works properly. They cannot be disabled without affecting your use of the website.
b) Performance and Analytics Cookies
We use analytics cookies to collect aggregated information about how players use the kiss98 website. This data helps us identify popular pages, resolve technical issues, and improve the overall experience.
c) Functional Cookies
These cookies save your preferences such as language, display settings, and other options so you do not need to reconfigure them each time you visit the website.
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect some functions of the kiss98 website.
7. Player Rights Regarding Personal Data
As a kiss98 player, you have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right of Rectification: You have the right to request that we correct any information that is inaccurate or incomplete.
- Right of Erasure: In certain circumstances, you may request that we delete your personal information, subject to our legal obligations to retain certain records.
- Right to Restriction of Processing: You may request that we limit the processing of your data in certain circumstances, for example during a dispute about the accuracy of the data.
- Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
- Right to Data Portability: You may request your data in a machine-readable format for transfer to another service.
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request in accordance with the procedures in place.
8. Cross-Border Data Transfers
As kiss98 operates under an international licence, your personal information may be stored or processed on servers located outside Malaysia. In such cases, kiss98 ensures that these data transfers are carried out with safeguards equivalent to the security standards set out in this policy.
We only transfer data to countries or entities that provide an adequate level of data protection, or through appropriate contractual protection mechanisms to safeguard your information.
9. Changes to This Privacy Policy
kiss98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or data protection improvements. Any material changes will be communicated to players through:
- A notification within the kiss98 platform when you log in to your account
- A notification email to your registered address
- A prominent notice displayed on the kiss98 homepage
The "Last Updated" date at the top of this page will always reflect the latest version of this policy. Continued use of the kiss98 platform after changes take effect will be considered your acceptance of the updated terms.
10. Contact Us Regarding Privacy
If you have any questions, concerns, or complaints relating to this Privacy Policy or how kiss98 processes your personal information, please contact our team through the following channels:
- Live Chat: Available 24/7 via the live chat icon at the corner of the kiss98 website in Malay and English
- Email: [email protected]
We are committed to responding to every privacy-related enquiry carefully and within a reasonable time. Your satisfaction and trust are kiss98's top priority.
Ready to Play with Confidence?
Your data security is the foundation of our trust. Register a kiss98 account today and enjoy high-standard KYC protection along with a 100% welcome bonus of up to RM300 for a strong start.
Data Privacy Questions
Answers to frequently asked questions about personal information protection at kiss98.